This support page provides answers to frequently
asked support questions, important notices, and contact information. A
quick scan of the contents of these pages could save you years of
frustration. Well maybe not that much, but they're still worth a look.
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Nov. 23, 2008: PasswordWallet for iPhone says "Out of Memory"
Please upgrade to PasswordWallet for iPhone, version 4.4.2. It fixes this problem. On your iPhone, just push "App Store" and then push "Upgrades".
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Dec. 15, 2008: Sometimes my Mac and iPhone can see each other on the network, and sometimes they can't!
Turn off your firewall in System Settings -> Security -> Firewall -> Allow all incoming connections.
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Dec. 15, 2008: PasswordWallet 4.4 and Duplicating Records
In PasswordWallet 4.4.0 there was a bug that would cause records to duplicate when synced. To fix this problem, do all of these steps after backing up your data:
- On Mac OS X: Open your document with duplicate records. From the Edit Menu→Find→Select Duplicates, then delete them.
- On the iPhone: Tap "Choose or Manage Files" and choose "Delete all files".
- Sync your computer with your iPhone to copy your files back to the iPhone.
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General Topics:
iPhone FAQs:
Mac FAQs:
Windows Mobile FAQs:
Palm FAQs:
Other Product FAQs:
Change of Address:
Join Our Mailing List (for any or all products):
Sales Support: Whether purchasing, upgrading or registering our products:
- s3sales@selznick.com
(Keeping '[s3sales]' in the subject will help keep your message away from our spam filters.)
Technical Support: Whether downloading, installing or using our products:
- s3support@selznick.com
(Keeping '[s3support]' in the subject will help keep your message away from our spam filters.)
Please check individual product pages for web based, on-line manuals.
Manuals may also be found within (1) the downloaded archives and/or (2) within each product's ReadMe file.
