Support

This support page provides answers to frequently asked support questions, important notices, and contact information. A quick scan of the contents of these pages could save you years of frustration. Well maybe not that much, but they're still worth a look.

Contents Important Notices

Nov. 10, 2009: SmartWrap Mail.app Plug-in

Please update to the latest SmartWrap! It's a free update and addresses issues with Mail.app and the Services menu.

Aug. 28, 2009: Snow Leopard Compatibility!

PasswordWallet 4.4.7: Compatible!

MoonMenu 3.0.1: Compatible!

SmartWrap 2.8.1: Compatible!

Jul. 31, 2009: A 17+ Rating in iPhone PasswordWallet?!?

This has been some saga over the last month with Apple. The 17+ rating is being given to all updated apps that have a web browser built in (like PasswordWallet) that let users open up arbitrary URLs (like PasswordWallet).

Adam Engst of Tidbits write an amazing article detailing my experiences here: http://db.tidbits.com/article/10436

There is no inappropriate content built in to PasswordWallet. PasswordWallet's web browser fully adheres to Safari's Parental Controls.

Frequently Asked (and Answered) Questions

General Topics:

iPhone FAQs:

Mac FAQs:

Windows Mobile FAQs:

Palm FAQs:

Other Product FAQs:

Contact Real People

Join Our Mailing List (for any or all products) or change your address:

Sales Support: Whether purchasing, upgrading or registering our products:

  • s3sales@selznick.com
    (Keeping '[s3sales]' in the subject will help keep your message away from our spam filters.)

Technical Support: Whether downloading, installing or using our products:

  • s3support@selznick.com
    (Keeping '[s3support]' in the subject will help keep your message away from our spam filters.)
Manuals

Please check individual product pages for web based, on-line manuals.

Manuals may also be found within (1) the downloaded archives and/or (2) within each product's ReadMe file.