AtYourService FAQ

Return to Frequently Asked (and Answered) Questions →

Why can't I see any old or new Services?

Please check the following:

  1. Be sure AtYourService is installed in your Applications folder.
  2. Be sure you've logged out and logged back in after making a change.
  3. Be sure to check the entire hierarchy for your Service's name. If the name of your Service doesn't begin with "AtYourService/", the menu item will appear elsewhere in the Services menu.
Why are all of my services greyed out? I can't select any of them!

This is always caused by one of two things:

  1. Be sure you've selected some text before looking in the menu.
  2. The application you are using may not be Services aware. Tell the company that makes the software to support Text Services!
How do I sort or reorder the items in the Services menu?

Mac OS X always sorts the Services menu alphabetically. AtYourService has no control over the appearance of this menu. A request to fix this has been sent to Apple.

Why do some applications display a nice hierarchy in the Services menu while some display the full names with slash characters in them?

This is a bug in Mac OS X. Specifically, Cocoa applications do not display many levels of hierarchy while Carbon applications do. A request to fix this has been sent to Apple.

Why Command-Shift combinations don't work sometimes?

There are the following possibilities why this isn't working:

  1. If you are typing the key combination before doing anything else in the application, this won't work. A request to fix this has been sent to Apple.
  2. There may be a conflict with the a key combination in the hosting application. The application's key combination always take precedence.
  3. The application may not be trapping the key combination for some other reason and not sending it on to OS X.